Return Policy

What is rubyandmax.childrens-library.com Return Policy?

You may return most products purchased. Most items may be returned with 30 days of receiving the item. However we are not the original seller so you must contact and/or make reference to the actual sellers terms for returns individually.

How soon will I receive a refund on a returned item?

Refunds are generally made back to the original card and can take up to 1 month to credit back. However, some resellers could possibly have different policies regarding refunds, such as only giving store credit or gift certificates. Please make reference to an original sellers refund policy.

3rd party Seller Returns Policies

Many sellers offer a returns policy corresponding to our own, some seller returns policies will vary. Each seller's refund policy is available on the vendor's website. Shipping and handling charges for returning items shipped by way of a seller are borne via the buyer.

Items valued at over have to be returned towards seller with a trackable shipping service. In case the order is valued at 0 or more, insure the shipment for the value of this product and ship your return with a signature shipping service. For items below , we suggest USPS delivery confirmation service.

Note: If a package doesn't arrive and you do not use a trackable method to return or you refuse the shipment as a means of return, you may possibly not be entitled to refund.

Items with FREE Return Shipping

The subsequent items usually will include a free return shipping method.

  • Baby Items
  • Shoes
  • Clothing
  • Accessories
  • Jewelry
  • Watches (except those sold in Sports & Outdoors)

UPS Pickups

As soon as you request a UPS pickup, UPS sends a driver to your address along with your shipping label within 1-5 working days. Ensure that you've described the defect, damage, or error including that with the returned package. Should the original packaging is available, return the item in this particular packaging. To help avoid difficulties with the pickup, remove any used shipping labels which might be still on the box.

    Notes:
  • For additional info about UPS pickups, go to UPS.com.
  • The cost of return shipping could be deducted out of your refund.

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